Thank you for shopping with Human Nutrition. While we hope you are satisfied with your purchase, we understand that there may be occasions when you need to return an item. Please review our Return and Refund Policy to understand your options.

We do not accept returns for products/items purchased outside of this online store. Any products/items purchased on the webstore cannot be refunded, returned, or exchanged in any locations that may be selling Human Nutrition® products.

Return Policy


  • To qualify for a return, your item must be unused, unopened, and in the same condition as when you received it. It must also be in its original packaging.
  • For health and safety reasons, supplements and consumable products must have their seals intact to be eligible for returns.
  • You have 30 days from the date of purchase to initiate a return.

Return Process

  • To start a return, please contact our team at for instructions and a return authorization.


  • Customers are responsible for return shipping costs unless the return is due to an error or product defect by Human Nutrition. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the items reach us safely.

Refund Policy


  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.

Late or Missing Refunds

  • If you haven’t received your refund yet, please check your bank account first.  Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at


  • We do not currently offer exchanges. If you need a different product, please follow the return process for a refund and place a new order for the desired item.

    Contact Us

    • If you have any questions about our Return and Refund Policy, please contact us at